This shipping policy details how we handle and dispatch orders placed on swcproducts.com. Specifically, we are committed to getting your gaming head tracker order to you as quickly and safely as possible. Therefore, all UK customers receive full tracking details for every package.

Last Updated: 13 August 2026

1. Shipping Policy Order Processing Times

All orders process and dispatch within 1 to 2 business days. Specifically, business days run Monday through Friday, excluding official UK bank holidays.

Furthermore, once your package leaves our facility, you will receive an automatic dispatch email. As a result, this confirmation includes your full postal tracking details.

2. Shipping Services and Delivery Costs

We are pleased to offer completely free delivery on all orders shipped to addresses within the United Kingdom. In addition, our standard postal parameters cover the following service details:

• Postal Service: Royal Mail Tracked 48®
• Delivery Cost: Free for all UK destinations
• Estimated Arrival: 2 to 3 business days following dispatch

Specifically, the Royal Mail Tracked 48® service delivers parcels within two to three working days. Furthermore, it includes full online tracking through the official Royal Mail tracking portal, so you can monitor your head tracker hardware journey.

3. Shipping Policy Tracking and Confirmation

When your order dispatches, you will receive an email update containing your Royal Mail reference number. Consequently, you can use this number to check transit updates anytime.

However, please allow up to 24 hours for system tracking updates to display after receiving your dispatch email.

4. Regional Coverage and Address Restrictions

Please note that we currently ship exclusively to UK destinations, including England, Scotland, Wales, and Northern Ireland. In addition, we do not support international delivery locations at this time.

Furthermore, our postal partners cannot deliver to P.O. Boxes. Therefore, a complete physical street address is required during store checkout.

5. Damaged or Delayed Shipments

In the unlikely event that your parcel arrives damaged, please contact us within 7 days. Specifically, send your order details and photos of the box condition so our team can resolve the issue.

Similarly, if your parcel fails to arrive within 7 business days of dispatch, please reach out to us so we can trace the shipment for you.

6. Questions Regarding Our Shipping Policy

If you have further questions regarding our shipping policy terms, please contact us directly. Overall, our team remains ready to assist with any postal queries.